Contact Us
Street and Mailing Address:
Lone Star Park at Grand Prairie
1000 Lone Star Parkway
Grand Prairie, TX 75050
To cash a winning ticket by mail:
Per Section 11.07 of the Texas Racing Act (enacted Sept 1, 2007) Effective September 1, 2007. Winning pari-mutuel tickets and vouchers issued on or after September 1, 2007 are valid for one year from the date the ticket was purchased and/or the voucher was issued. You may cash your ticket during a future visit to the Pavilion or mutuel tickets may be cashed by mail. Please print clearly and send your ticket with name and address to:
Lone Star Park At Grand Prairie, Mutuels Department
1000 Lone Star Parkway
Grand Prairie, TX 75050
Please send the ticket certified mail or registered mail, return receipt requested and retain a copy of the ticket for your records. I.R.S. regulations require that gambling earnings that exceeds odds of 300 to 1 are reportable. When cashing such a ticket we require positive I.D., preferably a picture ID such as a drivers license and a social security card. Management reserveres the right to determine if supporting identification is acceptable.
Via Telephone:
Information:
(972) 263-RACE (7223)
(800) 795-RACE (7223)
Reservations:
(972) 263-PONY (7669)
(800) 795-RACE (7223)
Via Email:
Feedback:
Email feedback@lonestarpark.com to offer comments or suggestions on how we can improve your visit or if you have questions or comments about Lone Star Park or our website.