THE SALE OF TICKETS & RESERVATIONS HAS BEEN SUSPENDED UNTIL FURTHER NOTICE
MASK POLICY FOR EVERYONE
Face coverings are required for all guests ages 2 and up at all times, with the only exception being when in the act of eating or drinking. Those who fail to comply will be refused service and will be asked to leave the property.
Grandstand open every live racing day. Bar & Book open for Simulcasting 7 days a week.
Admission is free and all reservations have been suspended until further notice.
If you made a reservation prior to the pandemic for the 2020 Thoroughbred Racing Season or the 2020 Fall Meeting of Champions for American Quarter Horses then your reservation has been refunded automatically.
The Grandstand areas that are available are free and first-come, first-served.
Guests will be able to enter through the East Gate (near the Grandstand Valet Circle) only.
All guests will be temperature checked as they approach the gate and asked a brief CDC questionnaire. Social distancing guidelines will be implemented.
Every day that the Grandstand is open concessions and bars with limited offerings will be available as well as programs.
Valet parking service has been suspended until further notice. General parking and preferred parking are free.
Temperature Screenings and Face Coverings. Face coverings are required for all guests ages 2 and up at all times, with the only exception being when in the act of eating or drinking. Those who fail to comply will be refused service and will be asked to leave the property. All patrons and employees entering Lone Star Park and Bar & Book will be checked for temperature. Individuals with a temperature at or over 100.4°F (38°C) will not be allowed to enter Lone Star Park or Bar & Book. Employees are required to wear protective coverings over their nose and mouth at all times.
Enhanced Cleaning and Disinfecting Protocols. Enhanced cleaning procedures will be followed, including the use of electrostatic sprayers and EPA-certified chemicals during daily closures as well as more frequent manual disinfection processes with EPA-registered disinfectant on high-touch surfaces like door handles, railings, elevator buttons, ATMs, self-serve wagering machines and other hard surfaces. The number of hand sanitizer dispensers has been increased and will be placed at guest and employee entrances and exits as well as high-contact areas.
Physical Distancing. Guests need to practice physical distancing leaving six feet between themselves and people not traveling with them while standing in lines, using elevators or moving around the property. Restaurant tables and other layouts will be arranged to ensure appropriate distancing. Bar chairs have been rearranged and seating has been removed from some tables to create additional distance between individuals.
Frequently Asked Questions
What happens when maximum occupancy is reached?
If maximum capacity is reached, patrons will be asked to wait in clearly marked queue lines that have been set up at the entrance and spaced six feet apart to allow for physical distancing as patrons wait to enter the facility. As other individuals leave the facility, individuals in line will be able to enter the building. Individuals who exit the facility will be required to enter the queue lines for re-entry into Lone Star Park.
I have a voucher/winning ticket to cash-out. How long do I have to redeem it upon reopening?
Tickets may be cashed by mail or in-person and are valid for one year from the date printed. To cash by mail; please print clearly and send your ticket with name and address to:
Lone Star Park at Grand Prairie
Attn: Mutuels Department
1000 Lone Star Parkway
Grand Prairie, Texas, 75050.
Please send the ticket certified or registered mail, return receipt requested and retain a copy of the ticket for your records.
Will I be able to earn points on my Star Player Rewards Card?
Yes, you will be able to use your Star Player Rewards Card.